Welcome to Sonnet & Vine. This website is operated by Sonnet & Vine. Throughout the site, the terms “we,” “us,” and “our” refer to Sonnet & Vine. By visiting our website, using our services, or purchasing from us, you agree to be bound by these Terms of Service, together with any policies and notices referenced on this website.
If you do not agree to these Terms, you should not access or use this website.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to offer our products and services to you.
1. Use of Our Website
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependants under your supervision to use this site.
You may not use our website or services for any unlawful or unauthorised purpose. You must not violate any applicable laws, regulations, or third-party rights in connection with your use of the site. You must also not transmit any viruses, malicious code, or harmful software.
A breach of these Terms may result in suspension or termination of your access to our website and services.
2. General Conditions
We reserve the right to refuse service, suspend transactions, or limit access to our website at any time where reasonably necessary, including to protect our business, customers, or operations.
You understand that content you submit to us, excluding payment information, may be transferred across networks and adapted to the technical requirements of devices, systems, or networks. Payment information is encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, services, or content without our prior written consent.
3. Website Information
We make reasonable efforts to ensure that the information on our website is accurate, complete, and current. However, we do not guarantee that all content will always be free from inaccuracies, omissions, or outdated information.
Website content is provided for general information only and should not be relied upon as the sole basis for making decisions. We may update, modify, or remove content at any time without prior notice.
4. Products, Pricing, and Availability
Prices for our products may change without notice.
We reserve the right to modify, suspend, or discontinue any product, service, or feature of the website at any time without liability, to the extent permitted by law.
Certain products may be available exclusively online, may be offered in limited quantities, and may only be returned or exchanged in accordance with our Returns Policy.
We make every reasonable effort to display product colours and imagery as accurately as possible. However, we cannot guarantee that your device or screen will display colours exactly as they appear in person.
5. Orders and Account Information
We reserve the right to refuse, limit, or cancel any order where reasonably necessary, including where fraud, unauthorised activity, pricing errors, or stock issues are suspected.
If we amend or cancel an order, we may attempt to notify you using the email address, billing information, or phone number provided at the time of purchase.
You agree to provide current, complete, and accurate information for all purchases and account activity, and to promptly update your information where necessary so that we may complete your transactions and contact you where required.
6. Third-Party Tools and Services
We may provide access to third-party tools, applications, or services that we do not monitor, control, or manage.
These tools are made available on an “as is” and “as available” basis. We do not provide warranties, representations, or endorsements in relation to third-party tools, and your use of them is entirely at your own risk and discretion.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for examining or evaluating their content, policies, accuracy, or practices, and we do not accept responsibility or liability for third-party materials, websites, products, or services.
We recommend reviewing the terms and policies of any third-party provider before engaging with them.
8. Feedback, Submissions, and Communications
If you send us suggestions, feedback, proposals, reviews, or other materials, whether requested by us or not, you agree that we may use, edit, reproduce, publish, and distribute them without restriction or obligation to compensate you, unless required by law.
You agree that any submission you provide will not violate any third-party rights, contain unlawful or harmful material, or include malware or malicious code. You are solely responsible for the content and accuracy of any material you submit.
9. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
10. Errors and Omissions
From time to time, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or cancel orders where necessary, including after an order has been submitted.
11. Prohibited Uses
You may not use this website or its content:
- for any unlawful purpose
- to breach any applicable law or regulation
- to infringe intellectual property or other rights
- to harass, abuse, insult, defame, intimidate, threaten, or discriminate
- to submit false, misleading, or fraudulent information
- to upload malicious code or interfere with website security
- to scrape, crawl, spam, phish, or collect personal information of others without authority
We reserve the right to terminate your use of the website for any prohibited conduct.
12. Disclaimer of Warranties
To the fullest extent permitted by law, our website, services, and products are provided on an “as is” and “as available” basis.
We do not guarantee that your use of the website will be uninterrupted, timely, secure, or error-free, or that results obtained from the use of the website will be accurate or reliable.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that cannot lawfully be excluded under applicable law, including under the Australian Consumer Law where applicable.
13. Limitation of Liability
To the fullest extent permitted by law, Sonnet & Vine, including its directors, officers, employees, contractors, affiliates, agents, suppliers, and service providers, will not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of, or inability to use, our website, services, or products.
Where liability cannot be excluded under applicable law, our liability is limited to the maximum extent permitted by law.
14. Indemnity
You agree to indemnify and hold harmless Sonnet & Vine and its affiliates, officers, directors, employees, agents, contractors, suppliers, and service providers from any claim, demand, liability, cost, or expense, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
16. Termination
These Terms remain in effect unless terminated by either you or Sonnet & Vine.
You may terminate these Terms at any time by ceasing to use our website. We may terminate or suspend your access to the website or services immediately if we reasonably believe you have breached these Terms.
17. Entire Agreement
These Terms of Service, together with any policies or rules posted on this website, constitute the entire agreement between you and Sonnet & Vine in relation to your use of the website and supersede any prior agreements, communications, or understandings.
18. Governing Law
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of New South Wales, Australia.
19. Changes to These Terms
We reserve the right to update, revise, or replace any part of these Terms of Service at any time by posting changes to this page. Your continued use of the website following any updates constitutes acceptance of those changes.
20. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: support@sonnetandvine.com